Customer satisfaction is the cornerstone of success. This is particularly critical in specialized sectors like pharmaceuticals, food, and beverages (F&B), where ensuring product quality is a mandatory requirement to guarantee consumer safety. In sectors where freshness and efficacy are critical, managing perishable inventory is no longer a routine task but a strategic imperative. Products with a limited shelf life are…
Amidst the intense competition in Vietnam’s e-commerce sector, businesses must prioritize enhancing the customer experience, with particular emphasis on refining the delivery and return processes to increase their competitiveness. In fact, most customers now look at return policies even before buying a product. This highlights the increasing importance of a seamless returns procedure in attracting new business and retaining and…
According to the National Retail Federation, the average return rate for e-commerce platforms in 2022 was 16.5%. Although this figure has significantly decreased compared to previous years, it still signals an alarming trend in revenue loss due to return activities in e-commerce operations. The majority of returns are due to product damage, improper amounts, or goods that do not match…
In the previous post, we provided information on the Goods-to-person (G2P) automation method. In this part, we will go into detail about Person-to-Goods (P2G) automation method and the key differences between the two methods. Person-to-Goods (PTG) Automation Today, many Autonomous Mobile Robots (AMR) solutions on the market are based on Person-to-Goods fulfillment and operate as smart carts powered by software.…
For many 3PLs and eCommerce retailers, the key to realizing greater productivity across their operations is warehouse automation. At its most basic level, warehouse automation minimizes or even eliminates the amount of time and effort that order-picking associates spend walking the aisles and picking individual SKUs in the warehouse. Walking is a low-value activity that detracts from the number of…
Warehouse automation has grown rapidly in recent years, spurred by labor shortages, supply-chain disruptions, and the growth of direct-to-consumer e-commerce purchasing. But, despite the obvious need for automation and its proven benefits, the potential of autonomy remains largely untapped. The report on 2023 Warehouse Automation Trends polled more than 1,000 supply chain professionals across industries, including automotive, third-party logistics (3PL),…
The fourth industrial revolution (I4.0) has been taking place excitingly with the convergence of the physical world and the virtual (digital) world. In which the fundamental driving force behind this revolution is the Internet of Things (IoT) which is developing at an astonishing rate. The potential benefits and growth of IoT seem endless. With IoT, business operations will become smarter,…
In the logistics chain, warehouse management is considered by businesses as the most important step affecting the progress and direct customer experience with the brand. Warehouse management is a complex, multi-layered process that includes activities: inventory management, management of import and export processes and warehouse resources… It is very difficult to keep all these operations up and running smoothly to…
Information Technology (IT) products are a special type of goods in the supply chain, whose characteristics, structures, and participants are different from the other common goods of the global supply chains. The supply chain of the IT industry is often characterized by a very high degree of outsourcing and off-shoring because there are many actors and “sub” supply chains in…
TSL launches Vietnamese standard language set for Blue Yonder warehouse management solution (BY WMS)
TSL is pleased to announce to all customers, TSL has successfully integrated the Vietnamese standard language set for Blue Yonder’s Warehouse Management System (BY WMS). BY WMS with the Vietnamese version converted by TSL’s experienced team in the warehouse field, which will make the user experience – TSL’s customers in the Vietnamese market – easier and faster. This new standard…
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