Amidst the intense competition in Vietnam’s e-commerce sector, businesses must prioritize enhancing the customer experience, with particular emphasis on refining the delivery and return processes to increase their competitiveness. In fact, most customers now look at return policies even before buying a product. This highlights the increasing importance of a seamless returns procedure in attracting new business and retaining and…
According to the National Retail Federation, the average return rate for e-commerce platforms in 2022 was 16.5%. Although this figure has significantly decreased compared to previous years, it still signals an alarming trend in revenue loss due to return activities in e-commerce operations. The majority of returns are due to product damage, improper amounts, or goods that do not match…
In the previous post, we provided information on the Goods-to-person (G2P) automation method. In this part, we will go into detail about Person-to-Goods (P2G) automation method and the key differences between the two methods. Person-to-Goods (PTG) Automation Today, many Autonomous Mobile Robots (AMR) solutions on the market are based on Person-to-Goods fulfillment and operate as smart carts powered by software.…
For many 3PLs and eCommerce retailers, the key to realizing greater productivity across their operations is warehouse automation. At its most basic level, warehouse automation minimizes or even eliminates the amount of time and effort that order-picking associates spend walking the aisles and picking individual SKUs in the warehouse. Walking is a low-value activity that detracts from the number of…
Warehouse automation has grown rapidly in recent years, spurred by labor shortages, supply-chain disruptions, and the growth of direct-to-consumer e-commerce purchasing. But, despite the obvious need for automation and its proven benefits, the potential of autonomy remains largely untapped. The report on 2023 Warehouse Automation Trends polled more than 1,000 supply chain professionals across industries, including automotive, third-party logistics (3PL),…
The complicated developments of the Covid-19 epidemic have seriously affected production, business and product consumption activities of businesses. Moreover, the pandemic also caused many businesses to stop production or even go bankrupt. It is an undeniable fact that the COVID-19 pandemic has created new challenges for warehouse management. The manual process has traditionally been time-consuming and requires a high amount…
For drug manufacturers, the first good weakness is to comply with the principles and requirements of GMP. With the strict requirements of the current drug market, pharmaceutical enterprises need to apply GMP standards to be able to ensure technical and management conditions to create quality and safe drug products to consumers. This article will explain the GMP concepts, GMP standards…
The operation and management of inbound/outbound in the warehouse or maintaining inventory in an unreasonable way significantly affects manufacturing and business activities. Besides, the warehouse area is too large, or workers and managers without a standard process, will have many difficulties in capturing and controlling the problems that are happening in the warehouse… The COVID-19 pandemic has been changing the…
Every supply chain is dependent on effective warehouse management, but for the pharmaceutical industry, there are additionally complex challenges to be overcome. No one can deny that the Covid 19 pandemic has shown the general public how important logistical processes around pharmaceutical goods are. It is important to understand that the requirements for a warehouse management system in the pharmaceutical…
